Web 2.0 social networking sites like Twitter, LinkedIn, and Facebook can be extraordinarily useful tools in the present business climate. They can be employed to keep business associates in the loop about current occurrences in real time. They supply a venue to connect with possible customers, polish a digital rolodex, and exchange concepts. LinkedIn provides forum space for this last purpose. For the change facilitator, this can be a golden opportunity to compare notes with others involved in the business change profession.
One big advantage of forums is they can serve as sounding boards to prevent the development of tunnel vision. It can be easy to get locked into one modality regarding business change, but sound feedback from other business change facilitators can expose unknown weaknesses. Unfortunately, with the advantages that social networking sites offer come the inevitable disadvantages. Forums can simply turn into gripe sessions that can effect or represent biases in the work environment.
A common complaint among business change execs is that executives get in the way of the method. When this perspective is continued in social networking it can bleed into the change facilitator’s interaction with their customer. This creates a hostile working relationship that’s less certain to produce a profitable business change.
Like any generalization, the idea bosses get in the way does not stand up to evaluation. There’ll be the occasional chief that is opposed to the business change process and works to derail it. These managers shouldn’t be considered representative. A change facilitator would not have been brought into the picture if the client was not serious about the process. Executives have more than one concern when it comes to the business change process.
They are required to consider the creation of a successful change and keeping the business moving. Change projects have a tendency to be disruptive and can be laborious affairs, but consumers must be supplied with products or products. Managers must balance the requirements of both the business change and the business at hand. While they may appear to be obstructing the process, it is important for the change professional to recollect the opposed desires executives are handling in the process.
For more information, please see our website: Business Change Management
